Terms of Service

✅ Acceptance of Terms

By accessing and using the services provided by Andark Consulting, you agree to be bound by these Terms of Service and all applicable laws and regulations.

💼 Description of Services

Andark Consulting provides IT consulting, custom software development, web development, mobile application development, DevOps services, and related technology solutions for businesses in South Africa.

📋 Service Agreements

Specific project terms, timelines, and pricing will be outlined in separate service agreements or contracts. These terms serve as the general framework for our business relationship.

👥 Client Responsibilities

Clients are responsible for:

• Providing accurate and complete information
• Timely feedback and approvals
• Payment according to agreed terms
• Compliance with applicable laws and regulations
• Backup and security of their existing systems and data

🧠 Intellectual Property

Unless otherwise specified in writing:

• Clients retain ownership of their business data and content
• Custom software developed specifically for clients becomes client property upon full payment
• Andark Consulting retains rights to general methodologies, frameworks, and pre-existing intellectual property
• Open-source components remain subject to their respective licenses

🤐 Confidentiality

We maintain strict confidentiality regarding client information and business processes. We may require separate non-disclosure agreements for sensitive projects.

⚠️ Limitation of Liability

Andark Consulting's liability is limited to the amount paid for the specific service in question. We are not liable for indirect, consequential, or punitive damages.

🛡️ Warranties and Disclaimers

We provide services with professional care and skill. However, we cannot guarantee specific business outcomes or results. Software is provided "as is" after acceptance testing.

💳 Payment Terms

Payment terms are specified in individual service agreements. Late payments may incur additional charges. We reserve the right to suspend services for non-payment.

🔚 Termination

Either party may terminate services with appropriate notice as specified in the service agreement. Clients remain responsible for payment of work completed.

🔧 Support and Maintenance

Ongoing support and maintenance terms are specified in separate agreements. Emergency support may be available at premium rates.

⚖️ Governing Law

These terms are governed by South African law. Disputes will be resolved through negotiation or, if necessary, through South African courts.

📝 Changes to Terms

We may update these terms from time to time. Significant changes will be communicated to existing clients.

📞 Contact Information

For questions about these terms or our services:

• Email: info@andarkconsulting.co.za
• Website: https://andark.co.za